Monthly Archives: April 2009

Nearly a year ago I paid someone to repair my credit. She is licensed. I have a written contract. She has done nothing to help my credit and will not respond to email or telephone inquiries. How can I report her to state licensing agencies (Texas) and the credit bureaus? This person is not a member of the Better Business Bureau. She works for a mortgage company, but does the "credit repair" independently. By "independently", I mean she does not represent any company. This is her "side business". She is not representing a COMPANY. She is not a member of BBB. She is a licensed loan officer who does credit repair INDEPENDENTLY as a SIDE BUSINESS. I do have a signed contract with a ONE YEAR GUARANTEE, signed on July 23, 2006. Many of these companies do not offer guarantees on their services as it is almost impossible to guarantee that they will improve someone's credit. Unfortunately paying someone for a service is taking a chance. You pay your barber for a haircut in hopes that he/she will provide you with a nice looking hair cut. You pay a lawn care service in hopes that they will improve your lawn care or take care of your lawn better than yourself. Unfortunately all service companies do not always provide the type of service you are looking for. If you can prove that the credit repair company did little to nothing to improve your credit you may have a case, but if they can show documented proof that they indeed did do what they were supposed to and it just simply did not help to improve your credit, you will have a tough time. I would contact the Texas Attorney General's office and file a complaint, file a complain online with the Better Business Bureau and also look up the company's name doing a google search with the "company's name in quotes" to see if any information comes up about the company taking advantage of anyone or not providing the service they were supposed to. Another good place is ripoffreport.com to see if anyone has had a similar experience. From there you can either contact a small claims court to try and get them to refund your money or you can contact an attorney with everything you have come up with about the company and have the attorney draft the company a letter that says you are going to sue them if they do not refund your money. Best of luck and sorry to hear about your unfortunate incident with this company. There are many of these types of credit repair companies and many of them are scams. See the blog below for information on credit building, credit scoring and credit maintenance to help improve your credit on your own.

Just as with lots of other things you do in life, using your budget wisely is a skill youll have to learn, just like riding a bike or driving a car. Some of us are better in this then others, managing money and having a good credit score just comes easier to some people.